Processing Time

  • Orders containing macrame supplies and DIY kits will be processed within 1-2 business days after payment is received.
  • Handmade products crafted by 'Design de DIURA' will be prepared for shipment within 3-7 business days after payment confirmation.
  • Production and delivery details for custom orders are confirmed with each client prior to starting the order.

How to know your order has been shipped once your order is completed and ready for shipment:

  • You'll receive an email notification confirming that your order is on its way.
  • The email will include a tracking number or link to monitor the shipment’s status and location.

Delivery Time and Costs

Delivery within Latvia (1-3 business days)

Orders up to EUR 70.00:
  • Delivery to Latvijas Pasts parcel locker: EUR 2.70.
  • Delivery to DPD parcel locker: EUR 3.90.
  • Courier delivery: EUR 7.00.
Orders above EUR 70.00:
  • Free delivery to Latvijas Pasts or DPD parcel locker.

Delivery to Estonia and Lithuania (2-4 business days)

Orders up to EUR 150.00:

  • Delivery to DPD parcel locker (pick up): EUR 8.00.
  • Courier delivery: EUR 12.00.
Orders above EUR 150.00:
  • Free delivery to DPD parcel locker (pick up).
  • Free courier delivery.

Delivery to other European Union countries (3-7 business days, depending on the destination; delivery to islands may take longer)

Orders up to EUR 150.00:

  • Delivery to DPD parcel locker (pick up): EUR 8.00.
  • Courier delivery: EUR 19.00.
Orders above EUR 150.00:
  • Free delivery to DPD parcel locker (pick up).
  • Free courier delivery.